Privacy Policy

Last updated on 16-09-2025 21:15:21

This Privacy Policy describes how PRANABESH SARKAR ("we", "our", or "us") collects, uses, and protects your personal information when you use our website and services.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name and contact information (email address, phone number, address)
  • Account credentials and profile information
  • Payment and billing information
  • Order history and preferences
  • Communication preferences

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website information
  • Cookies and similar tracking technologies

How We Use Your Information

We use your personal information for the following purposes:

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Send order confirmations, shipping updates, and delivery notifications
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations
  • Prevent fraud and ensure security

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our business
  • With shipping and delivery partners to fulfill your orders
  • With payment processors to process transactions
  • When required by law or to protect our rights
  • With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Request a copy of your data
  • Withdraw consent for data processing

Data Deletion

You have the right to request the deletion of your personal data. We will process your request within 30 days of receiving a valid deletion request.

To request data deletion, please visit our Data Deletion Instructions page or contact us directly.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

Last updated on 16-09-2025 21:15:21

You may contact us using the information below:

Legal Entity

PRANABESH SARKAR

User data deletion

Data deletion instructions URL

Registered Address

Rail Gate Bazar, Bangchatra Road, Guriyahati -2,
Cooch Behar, West Bengal, PIN: 736170

Operational Address

Rail Gate Bazar, Bangchatra Road, Guriyahati -2,
Cooch Behar, West Bengal, PIN: 736170